We charge a flat fee per hire based on role level and scope. Use our pricing calculator for a quick estimate; we confirm the exact quote in a short kick-off meeting.

No. Whitecollars is flat fee — no commission, no percentage-based pricing.

Yes. Volume discounts are agreed upfront when you commit to multiple roles. Talk to us during the kick-off call.

The deposit is refundable if either:

• We don't deliver the first batch of candidates within the agreed timeline.
• We're unable to deliver qualified candidates matching the agreed must-haves and success criteria.

Once the contract is signed, so we can begin sourcing and vetting immediately.

Once you decide to extend a job offer to a candidate introduced by Whitecollars.

No. Pricing is agreed upfront — no commission add-ons or surprise charges.

A structured, end-to-end process: kick-off meeting → global sourcing → 3-layer vetting → vetted shortlist (with insights + recordings) → interview coordination → hire.

We align on role requirements, success criteria, must-haves, salary range, timeline, target markets and time-zone preferences — so sourcing starts focused and fast.

Most standard roles: first vetted candidates within 7–10 days. Hard-to-fill or niche positions: around 20–25 days depending on profile and market availability.

Yes. After the first batch we immediately work on the next, refining based on your feedback. We keep delivering batches until the role is filled.

Yes. We coordinate scheduling and candidate communication, and can run assessments or tests on your behalf when needed.

Yes. Most clients use a dedicated Slack channel; Microsoft Teams or another tool works equally well. Add us in and we'll be there.

Globally across 35+ countries — Egypt, the Philippines, India, Pakistan, South Africa, Poland, Romania, Serbia, Bulgaria, Hungary, Czechia, Ukraine, plus Southeast Asia (Bangladesh, Sri Lanka, Vietnam, Indonesia, Malaysia) and Latin America (Mexico, Colombia, Brazil, Argentina).

Yes — remote, hybrid and on-site, depending on your requirements and target markets.

Yes. Time zones are part of kick-off alignment; we prioritise candidates who match your working hours.

A structured 3-layer process: initial screening, a technical evaluation by a subject-matter expert, and a fit/personality assessment.

Yes — through a role-specific assessment led by a subject-matter expert, based on the must-haves and success criteria from kick-off.

We evaluate communication, mindset, work style and role behaviours to ensure candidates align with your team dynamics, expectations and pace.

A vetted shortlist with CVs, comprehensive interview insights and video interview recordings — so your team can review faster and interview only the best matches.

We focus on quality over volume. You get an initial batch and, if needed, additional batches based on your feedback until the role is filled.

Yes — every hire is backed by a replacement guarantee of up to 12 months, so you can hire with confidence.

If a hire doesn't work out within the agreed terms, we run a replacement search based on the same requirements and success criteria.

Yes — terms can vary depending on role type and seniority, and they are confirmed clearly before the search begins.

Technology/IT, Marketing, E-commerce, Retail, Hospitality, Operations, Customer Support/Success, Sales, Finance and HR — both remote and on-site.

Yes. We prioritise speed in sourcing and vetting, align on a fast timeline at kick-off, and keep the pipeline moving with frequent shortlist updates.